Ship Agents in Panama

Panama National Holidays – March 29th, 2021

Re:  Panama National Holidays

During national holiday in Panama all the Government Institutions will be closed including Customs, Quarantine, Health and Immigrations.  Most private sector companies as well as Banking Institutions will be closed.  Panama Canal Operations, Terminals & Ports, Bunker Barges and husbandry services will continue operating 24/7 without any interruption.

Norton Lilly Operations (Panama Canal and Port Operations) will continue as normal during the holiday without interruption. Please always copy to our group email;

April 1stThursdayHoly Thrusday
April 2ndFridayGood Friday

Panama Crew Changes :

Panama Tocumen Airport opened for commercial flights since October 12th, 2020.

Incoming crewmembers entry visa should be applied for well in advance of public holidays. The Government Office will be closed and resuming attendance service the following  working day am (Monday – April 4th, 2021). Spare parts and courier packages – clearance through Customs must be scheduled in advance of public holidays.

Panama Ministry of Health (MINSA)– approved the operational & sanitary protocols to resume normal the crew changes for crewmember arriving at Panama Tocumen International Airport and also for the crewmembers for repatriation from ship to Airport.

Please always copy to our group email:

The Panama Maritime Authority (AMP), communicates that the entry into the country of seafarers for shipment and repatriation, as of October 12, 2020, will be subject to Executive Decree No. 1089 of September 23, 2020, which establishes:

Article 2: Any person, be he/she a Panamanian national, resident, or foreigner, who intends to enter the national territory, will present upon arrival in the country, certificate of PCR test or negative antigen, with a maximum of forty-eight (48) hours and may enter to the country without having to comply with mandatory isolation, once complying with all the biosecurity measures established by the Ministry of Health.

Article 3: Any person, be he/she a Panamanian national, resident, or foreigner, who, upon arrival in the country, does not bear a certificate of PCR test or negative antigen, as indicated in Article 2 of this Executive Decree, will be obliged to undergo a rapid test, prior to registration at the airport immigration, which will be charged at the traveler’s expense.

Depending on the result of the test, the following measures will be applied:

  1. If the rapid test result is negative, the person will be exempted from mandatory isolation.
  2. If the swab / PCR or antigen test is positive, the person will undergo a mandatory isolation in a hospital hotel designated by the Ministry of Health. Seven (7) days later, an antigen test will be performed. If the result is positive, he/she must complete the fourteen (14) day isolation and if the result is negative, the isolation period ends.

Spare parts and courier packages

Clearance through Panamanian Customs must be scheduled in advance of public holidays.  Please always copy to our group email

Re: Internet / Bank Fraud

A further reminder that email hacking and false bank details are a constant threat to our industry.   Following we reconfirm bank details for Norton Lilly Panama at Citibank New York, same bank account we have used for more than 10 years.  Should you receive any instructions containing different bank details or wiring instructions for Norton Lilly Panama, please contact us by telephone to reconfirm.  Once again we confirm our bank details:

Citibank N.A.
111 Wall St.
New York, N.Y. 10043
Swift: CITIUS33 / ABA 021000089
Beneficiary: Norton Lilly International (Panama), S.A.
Account No.: 36937495



Norton Lilly International (Panama) S.A.

Bldg. 3825  – Office 204, Howard – Panama Pacífico

Panama, Rep. of Panama

Tel: (507) 304-4600 

Fax: (507) 269-3926

Main email:  (24 hours)

Management email: (office hours)




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